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Category: Student Portal

4/12/2017: MTDA Moving to a New Helpdesk Platform

Attention all students, facilitators, and parents: On Wednesday, April 12, 2017, MTDA will be moving to a new helpdesk platform.  We will make the transition throughout the day.  MTDA staff doesn’t expect any disruption in service or and issues for end users.

If you have any questions, please contact Jason Neiffer, MTDA Assistant Director/Curriculum Director, at 405-203-1812 or jason.neiffer (at) montanadigitalacademy.org.

MTDA Closed on January 16, 2017

Attention all users: Montana Digital Academy will be closed on Monday, January 16, 2017 for Martin Luther King day.

This means that our office, help desk, and teacher services will not be available until Tuesday at 8am.

The online classroom will remain open 24/7 over the weekend.

Happy Holidays from Montana Digital Academy!!

We’d like to announce our holiday schedule. We will be running a limited schedule from December 22, 2016, to January 2, 2017.

During that time:

  • Teacher services will not be available. You are encouraged to email your teachers with any issues, however, you will likely not receive a response until January 3rd.
  • The MTDA offices in Missoula are closed on December 26th and January 2nd. We will observe our normal business hours on other weekdays, 8am-5pm.
  • Support desk services are available but may be limited or delayed. Support tickets should be directed to support@montanadigitalacademy.org.

From all of our teachers and staff at MTDA, Happy Holidays and Happy New Year!

Fall 2016 Original Credit Final Exams

ATTENTION MTDA Students!

MTDA Fall 2016 Original Credit Semester Finals will be administered January 17-19, 2017. Final exams must be taken on one of these dates, without exception. Thursday, January 19, 2017 is the last day of Fall 2016 semester.  Semester finals should be complete by 5pm on Thursday. The date of final exams cannot be changed.

Please locate your class(es): Exam Proctor Information

If your course has a YES in the proctored final column, you will need to take your exam in the presence of a local proctor. That person will have the password for your exam and any other important exam instructions.

Arranging for a proctor and time to take your exam is your responsibility.  The exam time arranged by you and your proctor must take place on January 17th, 18th, or 19th. Your proctor can be a school administrator, counselor, site facilitator, or other school personnel. It may not be a parent or another student. Start this process now, as it is not something you want to leave until the last minute! Make sure you know far ahead of time who your proctor will be and the best date/time to take your exam.

If your course has a NO in the proctored final column, you may still have a semester exam for your course, but a proctor is not required. See your course page and instructor for more information.

Happy Thanksgiving from Montana Digital Academy!

Thanksgiving Scene

Hello from Montana Digital Academy!

Montana Digital Academy will be closed from 5pm, Wednesday, November 23, 2016 to 8am, Monday, November 28, 2016 for the Thanksgiving holiday.

During that time, our online classrooms will remain open, however, our offices and help desk will be closed. There will also be no teacher services available.

Happy Thanksgiving!

Montana Digital Academy closed for statewide professional development

Announcement

Hello from MTDA offices in Missoula!

Per our academic calendars, MTDA will be closed October 20-21, 2016, for the statewide professional development and teacher conference week.  Closed means that:

  • The MTDA offices in Missoula are closed until 8am, Monday, October 24, 2016.
  • The MTDA support desk will only be lightly monitored for emergencies.  Helpdesk services will be active again at 8am, Monday, October 24, 2016.
  • Teachers are not expected to answer emails during the break, however, some/many will likely track email.
  • The online classrooms will remain open, 24/7.

 

9/26/2016: Attention High School Original Credit Students

Attention all high school original credit students:
Happy Monday from the Montana Digital Academy offices at the University of Montana in Missoula!
Week 4 of our fall semester begins today!  We are now sending out weekly grade reports to you, your parents and your local school, and all classes are in full swing.  We hope you are feeling engaged and confident in this environment!
If all is going well?  Great!  Carry on, scholar!  Let us know if we can assist you in the coming weeks and months as the semester runs it course.
 
If things are not going well, this is the week to fix it!  Please contact your teacher or the help desk, (support@montanadigitalacademy.org) right away so we can resolve any issue.
If you decide the course is not for you and would like to drop, that’s okay, but, you must visit your high school counselor right away with that information.  Tuesday, September 26, 2016, is the deadline to drop courses.  After that day, drop requests may result in a notation/grade on your transcript.
In any case, we want to assist you with being an awesome online learner.  Let us know how we can help.

Friday, September 23, 2016: Support email down; please use the online form

Attention

Attention MTDA local schools and teachers:

The MTDA support desk email address, support@montanadigitalcademy.org, is currently down.  We have connected with vendors to resolve the issue but do not have an estimate on when it will be resolved.

Please defer support tickets to our online form: http://support.montanadigitalacademy.org.  Ticket responses will be slowed today until our systems are up and going.