Montana Digital Academy

Friday, September 23, 2016: Support email down; please use the online form

Attention

Attention MTDA local schools and teachers:

The MTDA support desk email address, support@montanadigitalcademy.org, is currently down.  We have connected with vendors to resolve the issue but do not have an estimate on when it will be resolved.

Please defer support tickets to our online form: http://support.montanadigitalacademy.org.  Ticket responses will be slowed today until our systems are up and going.

September 6, 2016: High School Original Credit Starts Today!

Good day from the MTDA offices at the University of Montana in Missoula!  The Fall 2016 High School Original Credit program starts today!

For those starting the program today, here are some important announcements to help you get started right!

Usernames and Passwords

At of the day of enrollment, all student usernames and passwords were emailed to students.  If you do not have your username and password, please contact the MTDA help desk at support@montanadigitalacademy.org.  If you are a past student at MTDA, a new username will NOT be emailed to you, and you should use your existing login and password.  If you don’t remember that login, please contact the help desk.

Program Dates

Our original credit Fall 2016 semester starts Tuesday, September 6, 2016.  Classes will be open in the virtual classroom by 8am.  It is important that you get up and started this week as there are assignments and expectations for you in the course.  Students that are not logged in and up to pace by week’s end risk being dropped from the course so don’t delay your start!

The last day of the program is Thursday, January 19, 2017. No assignments will be accepted after 5pm on that day.

Although the virtual classrooms are open for access and student work 24 hours a day, 7 days a week, our classes are considered “in session” Monday-Friday, per our academic calendar located at here: link.

Orientation

MTDA has a brief orientation program for students and parents.  You may access our orientation-on-demand program available by clicking here: link.  Included in that program is how and where to log in.

Need Help?

Throughout the semester, please don’t be afraid to contact your instructor for help as soon as you run into problems.  Additionally, you may contact the MTDA help desk at support@montanadigitalacademy.org for technical support, or assistance contacting an instructor if you are not getting a response.  We want you to be successful in online courses!

Have a GREAT semester and fall!

Summer Credit Recovery: Late Finish Deadline is Today!

Good morning from the Montana Digital Academy offices in Missoula!

As a reminder, the late finish deadline for the summer credit recovery program is today, August 12th.  We will have teaching staff available until early afternoon, so, please make sure that you turn in any assignments before the noon hour.

There is no extension available for the summer credit recovery program as the classes were due last Friday.

If you have any questions, please contract the support desk, support@montanadigitalacademy.org.

Credit Recovery Ends August 5th

Attention credit recovery students… unless your program has already ended (please check with your local school!), the summer credit recovery program ends on August 5th.  For those that have proctoring available at their local school, the late finish deadline is August 12th.  There is absolutely no extension available after that date, no exceptions.

Please contact support if you have any questions!

High School Original Credit Session 1 Students: Today is the Session 1 Drop Deadline!

Hello from Montana Digital Academy’s offices on the University of Montana campus! It is a beautiful morning in Missoula and we are expecting a high of 75 degrees!

We hope your Summer 2016, session 1 is going well. We are monitoring your progress today to look for students that are off to slow starts or haven’t started at all. For students that are not up and running this week, by policy we may drop your enrollment in the course. If you intend to complete the course are haven’t started or aren’t up and running yet, please work to get up to pace ASAP! If you need help, now is the time to reach out to your teacher and the support desk, support@montanadigitalacademy.org, for assistance.

If you are off and running and the class is going as planned, great! Onward!

If you know that you won’t be able to complete the course for whatever reason, today is the drop deadline for the session 1 courses. Please be certain that you contact our support desk TODAY, support@montanadigitalacademy.org, with your request to drop the course. If we receive a request later in the session, we will report back an W/WF to your local school for your transcript.

Have a great week! Let us know if there is anything we can do to help you be a rock star online student!

Attention Summer 2016 Credit Recovery Students

MTDA will be transitioning our teacher accounts from the spring teacher group to our summer teacher group this afternoon.  This process will require adapting each credit recovery classroom in anticipation of the official start of our summer program on Monday morning.  To ensure that we don’t miss any assignment notifications, PLEASE DO NOT SUBMIT ANY MASTERY ASSIGNMENTS from 2pm Friday, June 10, to 8am on Monday, June 13.  You may still work on completion assignments, take any assessment available to you and work on notes and study guides.