Credit Recovery Experiencing Issues

MTDA has received notification from Edmentum that PLE is experiencing issues this morning. From Edmentum:

“We are currently experiencing issues in PLE such as slowness, server errors logging in, students assignments page stuck loading new assignments, new assignments not displaying in learner view, and blank Edit status page. We are working to resolve them as quickly as possible. We will let you know as soon as we have an update.”

We will keep you up to date in this location when we hear updates. We apologize for the inconvenience.

Update @ 9:04am: Edmentum has reported to MTDA that they expect to fix the problem “within the hour.”

Update @ 11:38am: From Edmentum: “This morning we experienced an issue with the PLE application causing some users to be unable to login, slowness while logging in, and newly assigned students unable to access assignments. Our Development team has since resolved this issue.”

Attention AP Students and Site Facilitators: AP Bulletin Released

Attention all Advanced Placement students:

Please see this link for the 2015 Advanced Placement bulletin for students and parents from the College Board.

As a reminder, MTDA has no means to administer AP exams, so, if you intend to sit for the exam in May, you MUST contact your local school to facilitate organizing a means of doing so.

MTDA Closed for President’s Day on Monday, January 16, 2015

Attention all schools, students and parents:

Like most schools and government offices across the state, MTDA offices in Missoula will be closed on Monday, February 16, 2015 for President’s Day.

Although virtual classrooms will remain open during the entire weekend, teachers may not respond to emails until our program resumes on Tuesday, February 17, 2015.

The MTDA help desk will be lightly monitored throughout the weekend, but, responses to help requests may not be answered until Tuesday.

High School Original Credit Drop Deadline

Attention Spring 2015 high school original credit students:

We are now in beginning of our fourth week of the Spring 2015 semester and I have a quick note for you.
Tuesday, February 10, 2015 is the is the drop deadline for the Spring 2015 program.  We are three weeks into the semester and if you decide the environment is not for you or if your plans or circumstances have changed, we need you to be sure to get your drop request into your school counselor right way.  After the drop deadline,  we will report a WF/F back to your local school for reporting on your report card if you stop completing assignments or request a drop.  To drop a class, talk to your school counselor or site facilitator.  If you don’t know who to talk to, please contact our support desk and we’ll give you a hand: support@montanadigitalacademy.org.
If you are having problems with anything, please, let us help you!  We are more than happy to work with you to clear up and confusion and help you be an AWESOME online learner.

Happy Holidays from Montana Digital Academy!

Happy Holidays from Montana Digital Academy!

We’d like to announce our holiday schedule. We will be running a limited schedule from December 20 to January 5. During that time:

  • Teacher services will not be available. You are encouraged to email your teachers with any issues, however, you will likely not receive a response until January 6th.
  • The MTDA offices in Missoula are closed on December 25th and January 1st.  We will observe our normal business hours on other week days, 8am-5pm.
  • Support desk services are available, but may be limited or delayed.  Support tickets should be directed to support@montanadigitalacademy.org.

From all of our staff at MTDA, Happy Holidays and Happy New Year!

 

Happy Thanksgiving from Montana Digital Academy!

Montana Digital Academy will be closed at noon on November 26, 2014 through November 30, 2014 in observance of Thanksgiving. While the online classrooms will be open 24/7 during that time, no instructor services will be available. Students or parents with technical issues should contact our help desk, support@montanadigitalacademy.org, however, tickets may not be answered until our offices open on Monday, December 1st depending on staff availability. Happy Thanksgiving from all of the faculty and staff of MTDA!

MTDA Offices closed for teacher conventions this week

Montana Digital Academy offices will be closed on October 16th-17th for the statewide educational professional development conferences.

While our digital classrooms will be open 24/7 during that time, teacher emails may go unanswered until Monday.

Our support desk staff will be limited. Those experiencing technical issues should contact the support desk, support@montanadigitalacademy.org.

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