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Author: MTDA Staff

Friday, September 23, 2016: Support email down; please use the online form

Attention

Attention MTDA local schools and teachers:

The MTDA support desk email address, support@montanadigitalcademy.org, is currently down.  We have connected with vendors to resolve the issue but do not have an estimate on when it will be resolved.

Please defer support tickets to our online form: http://support.montanadigitalacademy.org.  Ticket responses will be slowed today until our systems are up and going.

9/14/2016: Fall 2016 High School Original Credit Closed!

Announcement

Hello from Montana Digital Academy!  As of 6pm last night, the Fall 2016 high school original credit enrollment is closed!  Thanks for your hard work getting students in and enrolled.

We will open up Spring 2017 enrollment later this fall!

Please send any questions to the support desk, support@montanadigitalacademy.org!

September 6th: High School Original Credit Opens; Username and Password Information

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Hello from the MTDA offices at the University of Montana in Missoula!  Our teachers and staff have been working throughout the weekend to put final touches on our Fall 2016 classes and we are open for business!  Courses are open at 8am today and we’re ready for students.

For those new to facilitating and assisting students locally, please note that usernames and passwords are sent directly to students via email, both at the time of program registration AND in their course enrollment email.  If you have a student that doesn’t have a username and password, there are instructions in the site facilitator handbook on how to look up usernames and reset passwords.  This is a short link to that information: http://mtda.link/resetpassword.

Our experience is clear: getting up and started on time is extraordinarily important to student success in this format.  Please do all you can to assist students in getting up and running.  Let us know how we can help!

September 6, 2016: High School Original Credit Starts Today!

Good day from the MTDA offices at the University of Montana in Missoula!  The Fall 2016 High School Original Credit program starts today!

For those starting the program today, here are some important announcements to help you get started right!

Usernames and Passwords

At of the day of enrollment, all student usernames and passwords were emailed to students.  If you do not have your username and password, please contact the MTDA help desk at support@montanadigitalacademy.org.  If you are a past student at MTDA, a new username will NOT be emailed to you, and you should use your existing login and password.  If you don’t remember that login, please contact the help desk.

Program Dates

Our original credit Fall 2016 semester starts Tuesday, September 6, 2016.  Classes will be open in the virtual classroom by 8am.  It is important that you get up and started this week as there are assignments and expectations for you in the course.  Students that are not logged in and up to pace by week’s end risk being dropped from the course so don’t delay your start!

The last day of the program is Thursday, January 19, 2017. No assignments will be accepted after 5pm on that day.

Although the virtual classrooms are open for access and student work 24 hours a day, 7 days a week, our classes are considered “in session” Monday-Friday, per our academic calendar located at here: link.

Orientation

MTDA has a brief orientation program for students and parents.  You may access our orientation-on-demand program available by clicking here: link.  Included in that program is how and where to log in.

Need Help?

Throughout the semester, please don’t be afraid to contact your instructor for help as soon as you run into problems.  Additionally, you may contact the MTDA help desk at support@montanadigitalacademy.org for technical support, or assistance contacting an instructor if you are not getting a response.  We want you to be successful in online courses!

Have a GREAT semester and fall!

High School Original Credit: Open Enrollment Closed; Most Classes Still Have Spaces Available

Hello from the Montana Digital Academy offices in Missoula!   As previously announced, open enrollment ended on our “Guaranteed Enrollment Deadline” on September 1, 2016.  However, we have added sections to as many courses as possible to keep enrollments open.  A list of open classes appears at this link: HERE.  The list is updated in real time.  Enrollment in open courses is first come, first served.  We are unable to reserve spots.

The final deadline for enrollment is Tuesday, September 13, 2016, at 6pm.  We do want to caution you that students starting late in the program often experience trouble getting caught up to speed.  We ask that you assist the student and MTDA teacher by pushing that student to get logged in right away and completing assignments.

If you have any questions, help is just an email (support@montanadigitalacademy.org) or phone call (406-203-1812) away!

September 1st: High School Original Credit Guaranteed Enrollment Deadline is Today!

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Good morning from Missoula!

Remember, today, September 1, 2016, is the guaranteed enrollment deadline for high school original credit courses.

What does “guaranteed enrollment” mean?  At the end of the day today, MTDA staff will section off all original credit courses and secure appropriate staffing for the courses.  Starting tomorrow, MTDA may continue to have open slots in courses, but, once they fill, no additional slots are available for enrollment, no matter the circumstance.  We may receive drops in courses, however, MTDA has no fair means of keeping a “waiting list,” so, you will need to monitor the open course list and enroll if slots open.

The absolute final deadline for enrollment is Tuesday, September 13, 2016.  However, past data suggests that students that start late in their online course do not do as well as those that start their course on time.

Please contact the MTDA offices if you have any questions!

Have a great day!

August 29th: Credit Recovery Orientation Opens Today

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Good morning from the Montana Digital Academy offices at the University of Montana!

As a reminder, the credit recovery orientation program opens up today, August 29, 2016!

For details on other programs and dates/deadlines, please see the briefing information on the menu just to the left of this announcement!

Summer Credit Recovery: Late Finish Deadline is Today!

Good morning from the Montana Digital Academy offices in Missoula!

As a reminder, the late finish deadline for the summer credit recovery program is today, August 12th.  We will have teaching staff available until early afternoon, so, please make sure that you turn in any assignments before the noon hour.

There is no extension available for the summer credit recovery program as the classes were due last Friday.

If you have any questions, please contract the support desk, support@montanadigitalacademy.org.