Montana Digital Academy will be closed from 5 pm, Wednesday, November 21, 2018, to 8 am, Monday, November 26, 2018, for the Thanksgiving holiday.
During that time, our online classrooms will remain open, however, our offices and help desk will be closed. There will also be no teacher services available.
MTDA’s offices will be closed on Monday, November 12, 2018, per the University of Montana calendar, for Veterans Day.
MTDA staff will lightly monitor the support desk for issues on Monday, but, will otherwise be closed.
MTDA teacher services will be available otherwise, including email responsiveness and credit recovery grading services. Online classrooms will also remain open.
MTDA’s offices will be closed on Tuesday, November 6, 2018, per the University of Montana calendar, for Election Day.
MTDA will monitor the support desk for issues on Tuesday, but, will otherwise be closed.
MTDA teacher services will be available otherwise, including email responsiveness and credit recovery grading services. Online classrooms will also remain open.
Per our academic calendars, MTDA will be closed October 18-19, 2018, for the statewide professional development and teacher conference week. Closed means that:
The MTDA offices in Missoula are closed until 8 am, Monday, October 22, 2018.
The MTDA support desk will be lightly monitored for emergencies. Helpdesk services will be fully active again at 8 am, Monday, October 22, 2018.
Teachers are not expected to answer emails during the break. However, some/many will likely track email.
Grading services for credit recovery will not be available.
The Fall 2018 High School Original Credit initial course request deadline has passed and we have sectioned off courses and assigned teachers. Enrollment remains open for Fall 2018 with remaining course capacity. The vast majority of our courses have additional capacity for enrollment. You can see an always-updated list of available courses by clicking here.
For the handful of courses that have hit capacity, that course will no longer appear for enrollment in GeniusSIS. We don’t have a means of keeping a waitlist, however, we will process any drop we receive at 9:59 am each weekday so that you can check for open slots at 10:00 am each morning, first come, first served.
Please don’t hesitate to contact our staff if you have any questions!
Enrollment will remain open for high school original credit classes until September 7, 2018, with the exception of classes that fill. At this point, we have room in the vast majority of courses! Enroll away!
We are experiencing issues related to our grading interfaces, site slowness, and site timeouts. All available staff is working on a resolution with our vendor, but, we have no ETA on a solution.
All grades, except for a handful of incomplete enrollments, are available now in GeniusSIS. Below is a link to the tutorials in the site facilitator handbooks on running grade reports on your students:
An update: MTDA systems appear to be up and functioning as normal. The total outage was less than an hour. We are investigating the cause of the issue along with our vendor.
If you are still experiencing issues, please contact the help desk, support@montanadigitalacademy.org.
Montana Digital Academy Phyllis J. Washington College of Education The University of Montana 32 Campus Drive – Room 365 Missoula, Montana 59812 Phone: 406-203-1812 Fax: 406-203-1815