We’d like to announce our holiday schedule. We will be running a limited schedule from December 20 to January 5. During that time:
Teacher services will not be available. You are encouraged to email your teachers with any issues, however, you will likely not receive a response until January 6th.
The MTDA offices in Missoula are closed on December 25th and January 1st. We will observe our normal business hours on other week days, 8am-5pm.
Support desk services are available, but may be limited or delayed. Support tickets should be directed to support@montanadigitalacademy.org.
From all of our staff at MTDA, Happy Holidays and Happy New Year!
A reminder that that MTDA finals are schedule for January 12, 13, and 14, 2015. Many MTDA classes require proctored finals. All local sites should review our proctoring information sheet, located here: link.
The specific final proctoring information will be send to the primary contact the week of January 5, 2015.
Montana Digital Academy will be closed at noon on November 26, 2014 through November 30, 2014 in observance of Thanksgiving. While the online classrooms will be open 24/7 during that time, no instructor services will be available. Students or parents with technical issues should contact our help desk, support@montanadigitalacademy.org, however, tickets may not be answered until our offices open on Monday, December 1st depending on staff availability. Happy Thanksgiving from all of the faculty and staff of MTDA!
I wanted to give you an update on our TEAMS reporting with OPI. All Fall 2014 teachers are in the system, short of our Irish Studies teacher as her licensure is currently pending.
If you have any questions, please contact Christen Cole, our Instructional Registrar and TEAMS report officer, at christen.cole@montanadigitalacademy.org.
Attention middle schools/junior high schools: As a reminder, enrollment for the Fall 2014 Session 2 session of the Multi-Langauge Sampler program closes at 5pm, Thursday, October 30, 2014. After that time, we will take no additional enrollments.
If you have any questions, please contact our support desk, support (at) montanadigitalacademy.org. Thanks!
We have received notification that PLE is experiencing an issue with a delay in progress and test data showing up in the facilitator view. From Edmentum:
“Please be aware of this issue in PLE this morning. When the student completes an activity the progress is displayed to the student, however, it’s not showing on the educator side. To the educator, it appears not started unless you drill down to the activity history log where it shows the score and status. While the data is not displaying, the progress is saving in the background. This is also effecting the educator’s ability to edit progress. When trying to edit status it appears as if it’s working but the progress doesn’t update to show the changes made. While the progress doesn’t appear to change, the changes were made on the back-end and the student can see the changes. For example, the educator unlocks a test but the screen doesn’t show that it’s unlocked. When the student logs in, they see the test is unlocked.
Our Development is actively working on this and we will let you know as soon as we have a resolution. We apologize for any inconvenience this may cause.”
In the meantime, if you are experiencing other issues, please contact our support desk.
Update from Edmentum: 2:30pm “We are currently experiencing intermittent issues with PLE (PLATO Learning Environment) causing zeroes to appear for Time-on-Task and Time-in-System on the “My Classes” page. The data is being stored and tracked correctly for all learners, this is simply a display issue. This information can alternatively be viewed in the Learner Progress Report or Learner Daily Usage Report. We are working to resolve this as quickly as possible and appreciate your patience on this matter. If you have any questions or concerns please contact Customer Support..”
Attention all users: We had a brief outage of our credit recovery from 1:10-1:25pm today. All issues appear to be resolved, however, if you have ongoing issues, please contact our support desk at support@montanadigitalacademy.org.
The MTDA staff continues to monitor the situation. We apologize for any inconvenience.
A reminder that Tuesday, September 23, 2014 is the final deadline for drops in the Fall 2014 high school original credit program. After Tuesday, students that remain enrolled will be considered committed to the program for the Fall semester. Drop requests received after tomorrow will receive a WF report back to the school for recording on the local transcript. To drop a course, please see your local high school counselor right away!
A reminder that Tuesday, September 23, 2014 is the final deadline for drops in the Fall 2014 high school original credit program. After Tuesday, students that remain enrolled will be considered committed to the program for the Fall semester. Drop requests received after tomorrow will receive a WF report back to the school for recording on the local transcript.