Good morning from MTDA offices in Missoula!
I wanted to give you an update on our TEAMS reporting with OPI. All Fall 2014 teachers are in the system, short of our Irish Studies teacher as her licensure is currently pending.
If you have any questions, please contact Christen Cole, our Instructional Registrar and TEAMS report officer, at firstname.lastname@example.org.
Attention middle schools/junior high schools: As a reminder, enrollment for the Fall 2014 Session 2 session of the Multi-Langauge Sampler program closes at 5pm, Thursday, October 30, 2014. After that time, we will take no additional enrollments.
If you have any questions, please contact our support desk, support (at) montanadigitalacademy.org. Thanks!
Montana Digital Academy offices will be closed on October 16th-17th for the statewide educational professional development conferences.
While our digital classrooms will be open 24/7 during that time, teacher emails may go unanswered until Monday.
Our support desk staff will be limited. Those experiencing technical issues should contact the support desk, email@example.com.
The server issue with the content partner has been resolved. All course content is accessible. Continue to use firstname.lastname@example.org for all technical issues.
We have reports that one of our content providers server outage is causing access problems to external content in some MTDA courses. We are working directly with the partner to resolve the issue and will alert once the issue is resolved. Please send questions to email@example.com
We have received notification that PLE is experiencing an issue with a delay in progress and test data showing up in the facilitator view. From Edmentum:
“Please be aware of this issue in PLE this morning. When the student completes an activity the progress is displayed to the student, however, it’s not showing on the educator side. To the educator, it appears not started unless you drill down to the activity history log where it shows the score and status. While the data is not displaying, the progress is saving in the background. This is also effecting the educator’s ability to edit progress. When trying to edit status it appears as if it’s working but the progress doesn’t update to show the changes made. While the progress doesn’t appear to change, the changes were made on the back-end and the student can see the changes. For example, the educator unlocks a test but the screen doesn’t show that it’s unlocked. When the student logs in, they see the test is unlocked.
Our Development is actively working on this and we will let you know as soon as we have a resolution. We apologize for any inconvenience this may cause.”
In the meantime, if you are experiencing other issues, please contact our support desk.
Update from Edmentum: 2:30pm “We are currently experiencing intermittent issues with PLE (PLATO Learning Environment) causing zeroes to appear for Time-on-Task and Time-in-System on the “My Classes” page. The data is being stored and tracked correctly for all learners, this is simply a display issue. This information can alternatively be viewed in the Learner Progress Report or Learner Daily Usage Report. We are working to resolve this as quickly as possible and appreciate your patience on this matter. If you have any questions or concerns please contact Customer Support..”
Attention all users: We had a brief outage of our credit recovery from 1:10-1:25pm today. All issues appear to be resolved, however, if you have ongoing issues, please contact our support desk at firstname.lastname@example.org.
The MTDA staff continues to monitor the situation. We apologize for any inconvenience.
A reminder that Tuesday, September 23, 2014 is the final deadline for drops in the Fall 2014 high school original credit program. After Tuesday, students that remain enrolled will be considered committed to the program for the Fall semester. Drop requests received after tomorrow will receive a WF report back to the school for recording on the local transcript.
As previously announced, enrollment for our high school original credit program is now closed! Thanks for your hard work in getting kids enrolled and started.
The Fall 2014 Connect Credit Recovery semester is open for enrollment. The program will be substantially the same as last year, with a few program changes:
- All tests of all types now has a passing score of 65%. This score is non-negotiable.
- Academic coaches will now lock down ALL pre-tests, unit post-test and the final exam for site facilitators to unlock and actively proctor. Site facilitators should take good care NOT to unlock a unit pre-test until they have confirmed that the previous unit is complete (including the minimum score on all tests plus all offline assignments completed).
Site facilitators should also review the site facilitator handbook for information related to program setup.